Please call 1800-1300, 7510-5555 during working hours and 1800-1300 during other times and receive your user name and password on your registered email address.

• Transaction with an amount of under MNT 1,000,000  is to be transferred to the recipient’s account in 30 seconds 24/7. If the recipient’s information is incorrect you will be immediately notified with failure note.   
• Transaction with over MNT 1,000,000.01 that is done before 16:00 pm on working days will be transferred to receiver’s account within 2 hours. If this kind of transaction is made after 16:00 pm, it will be done on the next working day. A transaction with incorrect details such as account number and recipient’s name will be reviewed and sent back to the sender’s account by the recipient’s bank.

Please visit the bank in person with ID, fill in a request to update your information.