Account service

Which documents an individual need to open a current account?

  • Identity card
  • Photo

Which documents are required to open a corporate current account?

  • Request to open an account
  • State registration certificate, article of incorporation
  • Written appointment of authorized signers
  • Form of signature
  • The authorized signer’s identity card, photo 

Which documents are required to change signature form?

  • Decision and request to change the signature form
  • Completed know your customer form
  • Renewed form of signature
  • Identity card, photo

How to clarify your account number in case you forget it?

To come to the bank in person with identity document. Bank will not give your account number in case you don’t come in person or by telephone. 


How to get your account balance statement?

  • Using internet banking service
  • Visit the bank in person 
  • Paper balance statement for 1 year costs MNT 1000 and MNT 100 per page.

Can interbank funds transfer be made immediately?

  • The interbank funds transfer of less than 1 million MNT will be available in the receiving account immediately. Funds transfer of one million MNT and more than one million MNT will be transferred within 1-2 hours. 
  • Interbank funds transfer of more than 1 million MNT and made after 15:30 pm will be transferred the next business day. 


Which documents are required to get a bank statement?

  • Official letter requesting a bank statement
  • Service fee of MNT 2000 

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